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Privacy and Cookie Policy

The privacy and protection of personal data of users of the Vibetransfer.pt website are handled with maximum transparency and rigor. We are committed to complying with the General Data Protection Regulation (GDPR - Regulation EU 2016/679) and applicable national legislation.

1. Data Controller

The entity responsible for the collection and processing of your personal data is:

  • Company Name: Vibe Transfer, Sociedade Unipessoal Limitada
  • VAT / Tax ID: 518809498
  • Headquarters / Address: Rua Vereda Magnólia, Nº 21, R/C, C, 4535-536 Mozelos, Portugal
  • Tourism Register: RNAAT No. 948/2025
  • GDPR Contact Email: reserves@vibetransfer.pt

2. Personal Data Collected and Purposes

Data collected through this website is exclusively intended for the operational management and provision of private passenger transport services, specifically:

  • Booking Form and Contact Form: We collect your name, email address, phone number, dates/times, flight numbers, pick-up and destination addresses, and trip details. This data is strictly necessary to process quote requests, formalize bookings, and deliver the contracted service.
  • WhatsApp: If you use the direct WhatsApp contact button, sent messages and your phone contact will be used exclusively to answer your inquiries or requests in real time.

3. Use of Google Analytics and Cookies

We use Google Analytics to help us understand how users navigate the site, allowing us to optimize its performance.

  • Analytical Cookies: Google Analytics collects anonymous statistical information (such as pages visited, time spent, device type, and approximate location). This data does not directly identify the user.
  • Cookie Management: You can accept or decline cookie activation through our notice on the entry page. You can also disable cookie collection by adjusting your browser settings.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a Contract and Pre-contractual Measures: Necessary to respond to your booking/contact forms and to provide the transport service.
  • Compliance with Legal Obligations: Issuance of transport documents, invoices, and tax compliance.
  • Legitimate Interest and Consent: For anonymous statistical analysis of the website via Google Analytics and the use of the cookie banner.

5. Data Retention and Sharing

Your data is stored for the period necessary to fulfill service provision and associated legal obligations (e.g., legal invoicing requirements). Vibe Transfer, Sociedade Unipessoal Limitada does not sell or share your data with third parties, restricting disclosures strictly to necessary technology service providers (e.g., website servers) or tax/legal authorities.

6. Rights of the Data Subject

In accordance with the GDPR, you have the right to request at any time:

  • Access to, rectification, or updating of your personal data;
  • Erasure of your data ("right to be forgotten");
  • Restriction of or objection to the processing of your data;
  • Portability of the provided data.

To exercise any of these rights, please contact us via email: reserves@vibetransfer.pt.

7. Updates

This policy may be updated periodically to reflect legal or operational changes to the website.

Last updated: 2026.

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